If a missing certificate file message opens, find and delete the hidden file sarlicense9. Subscribe to our Newsletter. Confirm the deletion by clicking Yes. Use Step 4 to remove associated control filters from the registry. Then complete the following steps. Click Start , and type ” regedit ” into the Start Search field. Right-click the new LowerFilters value and select modify.

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HP Compaq s DVD RW Optical Drive Uj | eBay

Example of message in Roxio Creator Basic 9. The disc drive should now be recognized by your recording software. It was originally ce packaged and we have repackaged it for individual sale. Open Roxio Creator and verify that a drive name appears as the destination selection. If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed.

Upper IDE cable connectors. Wait 5 copmaq for the computer to fully power off before turning it on again.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista) | HP® Customer Support

Click Start go to Run 2. For 1 year if the item stops functioning we will repair or replace it with a comparable unit. Click Startand enter ” device manager ” into the Start Search field. If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. If error code 1019313239 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software.


The time now is Whenever a User Account Control window opens, click Continue. Last edited by SomeGuyNamedMatt; at 6715n correct the problem and allow the software to detect the drive again, uninstall the CD recording software, restart the computer, reinstall the disc recording software, and then restart the computer again. Please visit the manufacturer’s website or call their customer service for more detailed technical information and for compatibility questions.

We will cover this item for 90 Days from the date of purchase.

Click on image to zoom More Views. If you do not understand the item offered or do not have the technical knowledge to use or install the item; please do not purchase this item. Cvd remove both the data cable and the power cable from the back of the CD drive.

The computer must be restarted after installing Roxio Creator before the drive will be recognized. For any other error, refer to the information that is provided with the error code.


It is just the drive itself and it does not include the faceplate. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Do the following depending on what is shown in the Device Status section:.

HP Compaq 6715b Cd-rw DVD RW Burner Drive Uj-861

Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. Right-click the drive name and select Enable. JavaScript seems to be disabled in your browser.

Uninstall Roxio Creator Basic v9 from add remove programs:. For more information refer to Error in Roxio Creator Basic: You may have to register before you can post: If this does not help, you can temporarily convert your DVD to USB, then stream the content to your computer, you can follow this guide: If Windows does not recognize the drive, repeat Step 1 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed.

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